According to the Association des courtiers et agents immobiliers du Québec By-law, the chartered real estate broker can employ or authorize to act on his behalf a person holding an affiliated real estate broker's certificate or a chartered or affiliated real estate agent's certificate.

The broker who manages a real estate firm is faced with many challenges in his daily operations.

Among his main responsibilities, he must manage human resources and finances, meet his agents' needs, plan the activities of his office, communicate any relevant information to his agents and much more.

The broker is also responsible for every single real estate transaction; he's the one who collects compensation and pays it to the agent involved in the transaction. Ultimately, the broker is responsible for the professional acts performed by those who represent him.